CHANGE THE PENCIL MECHANISM!!!
The pencil is great, but the system is awful. It doesn’t have an automatic sharpening feature; you have to sharpen it manually! It’s like we’re back in the ’80s! The whole pencil breaks and becomes unusable. It only lasts as long as the tip it comes with. I find it incredible that they invest so much in technology for the product itself and for mascaras, but they don’t include an automatic sharpening feature in an eyeliner of this caliber and quality. A serious reprimand for the CEO of product development.
Comment made on sample product
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