Once the purchase is confirmed, the delivery will take between 8-10 6-12 7-11 12-14 9-11 working days.

All the products that we have for sell (perfumes, cosmetics, makeup, hair care, sun care, sunglasses and other products) are original and are in perfect condition. Exactly as you would find them in your usual shop.

We neither sell testers nor products without their boxes to avoid damaging our brand's image. We remind you that it is illegal to buy or sell perfumes and cosmetics' samples.

In order to provide you with the best possible customer service, please go to "CONTACT" in the "Information" menu on the main page or call us to the number 20 3334 9680 (National Landline) during office hours: M to F, 8 am to 1 pm and 2 pm to 4 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) .

Bank transfer: The customer must make an income to our account of La Caixa in Pounds: IBAN ES28 2100 8612 9172 0031 1805. BIC: CAIXESBBXXX

Credit card: You can pay with credit/debit card with no additional charge. We accept Visa and Mastercard. This form of payment is immediate, convenient and safe. Perfumes Club will not use these data at any time or have access to them for other actions. Remember that with each new order you can add as many cards as you want to make your orders faster.

For later purchases and your convenience, if you choose it, at the moment of payment our system will show you the data of your card in an encrypted form. If you wish to deactivate this functionality you only have to access the section "My forms of payment" of your customer profile and delete the corresponding card.

Clearpay: If you want to buy now and pay later, we have incorporated Clearpay as a payment method that will allow you to pay in instalment. It is very simple to use.
For more information click here: https://www.clearpay.co.uk/en-GB/how-it-works
Legal terms are available on: https://www.clearpay.co.uk/en-GB/terms-of-service

Klarna: If you want to spread the cost of your purchase, we have incorporated Klarna as a payment method that will allow you to pay in an instalment.
It is very simple to use. For more information click here: https://www.klarna.com/no/smoooth/
Legal terms are available on: https://www.klarna.com/no/vilkar/

Klarna: If you want to spread the cost of your purchase, we have incorporated Klarna as a payment method that will allow you to pay in an instalment.
It is very simple to use. For more information click here: https://www.klarna.com/se/smoooth/
Legal terms are available on: https://www.klarna.com/se/villkor/

PayPal: Pay quickly and securely with your PayPal account or your debit/credit card without sharing your financial information with Perfume’s Club. PayPal uses the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. The purchases paid using PayPal don’t have any additional surcharge on the total amount. +1% surcharge for handling fees with PayPal.

Payment with PayPal: Perfume's Club has signed an agreement with the payment service provider PayPal that allows us to facilitate the payment process. To make your payments through PayPal more comfortably, we will ask only once to authorize Perfumes Club to make payments with your PayPal account. Giving us your consent of payment, you'll be able to make future payments in Perfume's Club through PayPal without having to re-enter your credentials on the supplier's portal.

If you have created a payment agreement with PayPal by checking the box "Remember PayPal data" and want to cancel that agreement, you can do so by accessing your account through PayPal.

Point1: Explanation "Reference Transaction"

If you identify with PayPal in perfumesclub.com you grant identification and validation permissions of payments, reminding them on each one of the phases of payment and identification that appear to unidentified users under the same system, thus facilitating the flow of purchase of your transaction, avoiding you to have to log in again or re-accept the payment agreement.

Point 2: How to cancel a payment agreement?

Log into your PayPal account, access to the tab "My account" and then select the sub-tab "Profile".
In the option or column "Financial Information", click "List of authorized payments" or "Recurring Payments".

Adyen: you may choose this wordwide payment system with secure standards similar to Paypal, you will find your favourite online payment method, like GooglePay, ApplePay and many others. Please visit https://www.adyen.com/ for further information.

We remind you that it is of great importance that you complete all your personal data correctly. It is the only way we can trust our future customers. Please, complete your full name, birth date, address, post code, county, city, email and password.

Please, beware that the delivery information must be as detailed as possible.

Email address and password are essential in order to purchase on our website.

Step 1: Search and select the perfume or cosmetics you want to buy. Once selected, press ¨add to backet¨and this will take you to the next window including the perfumes or cosmetics selected.

Step 2: Once you have decided what to buy press¨Checkout¨ and you will be asked to register. If you are already registered, please introduce your email and password.

Step 3: The delivery addres needs to be confirmed. If it is ok, select the payment method and click "next". If there is any mistake, go to ¨account¨ and change it.

Step 4: Finally, depending on the selected payment method, you have to validate your order, complete the requested information and press "confirm".         

In our ¨contact¨ section you can request any type of information that you desire so we can process it, such as complaints or cancellations. You must indicate the purchase number and we will answer you back as soon as possible. Please take into account that those purchases that have been sent, should be accepted.

Special offers and discounts are not accumulative. Therefore, voucher codes are not applicable to products labeled as “offers”.         

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